Records Management Challenges When Using Cloud Vendors

Records_management_challenges

Records Management Cloud Challenges

From healthcare to retail, records management is a growing challenge for companies of all types and sizes. HIPPA, PCI, and other regulations put responsibility on companies to safeguard customer data. Those requirements extend to data housed on cloud servers or with cloud vendors, but extending compliance and legal procedures to your cloud vendor isn’t always easy.

Enterprise Content Management Responsibilities

Enterprise content management, or ECM, duties usually fall to a group of individuals in departments such as knowledge management, record management, or corporate compliance. Best practices often keep several departments involved to help manage technical, production, and legal requirements related to records. [Read more…]

Remaining Compliant with Holds and eDiscovery Requests: What to Look for in a Cloud Storage Vendor

Companies facing holds and eDiscovery requests from opposing counsel during the course of litigation can’t afford to ignore such requests.

cloud-based storage vendor

What to Look for in a Cloud Storage Vendor

Not being able to lay quick hands on documents or records is not seen as a valid reason for failure to produce, and delay can cost companies valuable litigation preparation time and lost moneys in the form of adverse interference instructions, summary judgments or fines.

With many companies moving to cloud-based storage options, they may think the cloud vendor bears ultimate responsibility for timely hold requests and eDiscovery responses, but that may not be the case. Even if records are unavailable through no fault of your company because of the cloud vendor’s slow response or mistakes, the court is likely to hold your company responsible. The same is true if records are deemed to have been tampered with or spoiled in some way.

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