Big Wheel Keep on Rolling: Implementation Balance is the Key to IG and ECMS Success

Information Governance wheel

The big wheel keeps on turning

ECMS AND IG EFFORTS ARE MORE SUCCESSFUL OUTSIDE OF THE US

US-Based IT groups are enamored with technology. We love the ‘new, shiny object’ and spend enormous amounts of money on the latest and greatest. We believe that having the newest and best hardware and software provides with us a greater chance of success and competitive advantage. However, in our experience, it is almost exactly opposite for ECMS and IG efforts. We’ve generally found that the greater the spending on technology, the less chance the ECMS or IG project will be successful.

As both a rookie and highly experienced ECMS and IG consultant, I have been fortunate enough to have worked and lived abroad as an expat. Of my 20 years of doing ECMS and IG work, about 8 years was spent working for clients outside of the US. Most of that time was for clients within the Commonwealth countries, such as the UK, Canada, and Australia. A global perspective is the one thing that one obtains from living and working outside of the US. And I gained a great deal of perspective that has helped us drive successful ECMS and IG implementations for years. We’d like to share some of that perspective with you.

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