The Role of Indemnification in Cloud Data Storage

cloud data storage

Storing data in the cloud

Content and regulatory compliance woes can hit businesses deep in the pocket, and data security and compliance is a growing concern across all industries. One way companies can protect themselves is by negotiating strong indemnification agreements as part of any contract involving outsourced storage and handling of their data, documents, and records by cloud vendors.

Why Indemnification for Information Management?

The cost of a data breach, accidental exposure, spoliation, or inappropriate record loss can be as much as the cost for a lawsuit in some instances. Recent data exposures have cost companies millions of dollars in legal fees and fines, and that doesn’t even include financial impact to brand value or the cost of communication and customer retention following a data breach. [Read more…]

Records Management Challenges When Using Cloud Vendors

Records_management_challenges

Records Management Cloud Challenges

From healthcare to retail, records management is a growing challenge for companies of all types and sizes. HIPPA, PCI, and other regulations put responsibility on companies to safeguard customer data. Those requirements extend to data housed on cloud servers or with cloud vendors, but extending compliance and legal procedures to your cloud vendor isn’t always easy.

Enterprise Content Management Responsibilities

Enterprise content management, or ECM, duties usually fall to a group of individuals in departments such as knowledge management, record management, or corporate compliance. Best practices often keep several departments involved to help manage technical, production, and legal requirements related to records. [Read more…]

Data Ownership: Who Really Controls Your Data?

social media cloud security

Who owns your data in the cloud?

Who owns the data?

Cloud data ownership is becoming a growing concern among businesses and individuals, particularly in the wake of data leaks or controversies involving Apple’s cloud or social media sites such as Instagram and Facebook. Individuals and companies are starting to realize that they don’t always maintain ownership of information sent, received, or stored via cloud resources, especially social media cloud security. The same concerns exist for companies that contract with cloud vendors for business records management. [Read more…]

Some Cloud Data Locations Could Derail Your eDiscovery Strategy

cloud_storage_derailedElectronic records management is supposed to make your data easier to manage and access, but when it comes to eDiscovery requests, the server location housing your data may make it more difficult to deliver timely, unspoiliated documents to requesting counsel. Understanding how data location impacts eDiscovery processes can help you select the right vendor for your enterprise content management solutions. [Read more…]

Remaining Compliant with Holds and eDiscovery Requests: What to Look for in a Cloud Storage Vendor

Companies facing holds and eDiscovery requests from opposing counsel during the course of litigation can’t afford to ignore such requests.

cloud-based storage vendor

What to Look for in a Cloud Storage Vendor

Not being able to lay quick hands on documents or records is not seen as a valid reason for failure to produce, and delay can cost companies valuable litigation preparation time and lost moneys in the form of adverse interference instructions, summary judgments or fines.

With many companies moving to cloud-based storage options, they may think the cloud vendor bears ultimate responsibility for timely hold requests and eDiscovery responses, but that may not be the case. Even if records are unavailable through no fault of your company because of the cloud vendor’s slow response or mistakes, the court is likely to hold your company responsible. The same is true if records are deemed to have been tampered with or spoiled in some way.

[Read more…]